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Here’s How Shop Management Software Changes Your Consumer Experience

Today, we’re going to do something a bit different.  To help show you the difference between having and not having shop management software implemented in your auto repair shop, we’re going to take you on two separate customer journeys:  A traditional journey without a tool like Omnique. And a (much more efficient) trip…

5 Tips To Start Your Own Auto Repair Shop

Thinking about starting your own auto repair shop? If you do it right, you could set up a business that supports families for years to come — yours, your workers’, and your customers’. But it’s not as easy as knowing how to fix cars and having a garage. There’s a lot more that…

5 Gadgets Every Modern Auto Repair Shop Needs

Since the digital revolution is turning our cars into drivable computers with smart features galore, modern auto repair shops need today’s technology in order to properly service our vehicles.  This means embracing technology with open arms — but not all of it! It obviously doesn’t make sense to spend a few thousand dollars…

3 Ways Service Techs Can Increase ARO

How much money is your auto repair shop making? Do you know the answer? When you break down your numbers, you should be able to figure out your average repair order, or ARO. Paying close attention to each automotive repair order in your shop is critical. Your ARO will become the benchmark for…

Top 5 Software-Related Reasons Service Techs Leave

No one ever wants to see a good service technician walk out their door. Especially if they’ve been reliable workers for years. The worst? If they choose to leave because of any software-related reason.  If you’ve read any of our posts or scanned our features, you know that automotive shop management software can…

A Customer’s Journey Through Auto Repairs

Unless you’re brand new to the road, you likely have an idea of what you’re getting into when it comes to dropping your car off for repairs. But, there’s a lot of grey area, isn’t there? You drop it off, maybe have a phone chat in the middle somewhere to discuss any issues,…

5 Ways Your Auto Shop Should Be Using Text Message Marketing

  Gone are the days of picking up the phone and making a call. Now, all you hear is “just text me.” And guess what? Your auto repair customers feel the same way. They want you to text them. SMS messaging provides an incredibly convenient and easy way to communicate with your target…

4 Ways To Unhook Your Auto Technicians From Their Desktops

    Automotive technicians are an integral part of your repair shop team. They undoubtedly handle a large number of tasks and (hopefully) keep things running smoothly. But too often, they’re stuck in front of the computer handling time-consuming administrative tasks, such as estimating, searching for parts, scheduling, and handling payments, when they…

CONFIGURING YOUR SHOP FOR SUCCESS IN 2021

3 Tips For Your Shop’s Success Tip #1 Taxes & Fees Our most important tip for 2021 is to ensure you’re configuring the data that your businesses revenue is based on. In this case, sales tax is identified as the primary configuration option. Most shops will already have this option enabled, but if…

How Omnique Helps You Stay In Contact With Your Customers

Connect Instantly with Text Messaging Software Did you know that Omnique’s comprehensive shop management software has a text messaging feature? This allows auto repair shops to stay in constant contact with their customers and get in touch instantly. It’s easier on your shop’s team and your customers. Text messaging is faster and more…